Privacy notice

What we store

• Your email address, to sign you in (we send you a code) and to send notifications about your requests and messages. It is never shown on your profile or to other members.
• Your profile: what you choose to add, such as your name, handle, photos, city, country, languages, niches, channels, packages and past work. For brands: name, logo, website, country and about text.
• Requests and messages between creators and brands.
• Basic usage counts, such as how many times a creator page was viewed or a channel link was opened, so creators can see how their page is doing.
• Security records, such as sign-in attempts and a one-way hash of the network you signed in from, to stop abuse.

Who can see what

• Public profile data is public. A published creator page or brand page can be seen by anyone, including search engines, and shared by link.
• Messages are visible to the two parties in the conversation and to the Collab admin team, who may review them for safety, for example when something is reported.
• Drafts and paused pages are visible only to you and the Collab admin team.

What we don’t do

• We don’t sell your data, and we don’t share it with advertisers.
• We don’t show your email or any contact details to other members.
• We don’t add you to Namaste Community or its mailing lists. Collab is a separate account.

Services we use

We use trusted providers to run Collab: hosting and database, email delivery, bot protection on sign-in, and, if you choose it, Google sign-in. They process data only to provide their service to us.

Payments through Collab, when you use them, are handled by Stripe. When a brand pays by card, Stripe processes the card; when a creator sets up payouts, they give their identity and bank details to Stripe directly, not to us. We keep only what we need to run the payment: amounts, status, and Stripe’s references. Stripe’s own privacy policy applies to what you give them.

How long we keep it

As long as your account is active. When you delete your account we delete your profile and Collab data, except where we must keep a record for legal or safety reasons, and then only for as long as needed.

Your choices

• Edit, pause or delete your page and account from your settings at any time.
• Ask us for a copy of your data, or to correct or delete it.
• Turn off non-essential emails in your settings.

Contact

Anything about your privacy: hello@namaste.community. See also the Terms.