How can we help?

From the “Get in touch” button on your page. You get each request by email and can answer straight from your inbox: we pass your reply on, and neither side sees the other’s email address. Everything is also kept in Deals.

No. Prices are private unless you switch on “Show prices on my page” in Studio › Packages. Brands then ask you for a quote. Packages themselves are optional too.

Add the short code we give you to your bio, then press “Check” in Studio › Channels. Instagram and YouTube are checked right away; others within a day. TikTok can be connected in one step instead.

Your share kit has your link for your bio, a QR code, story images ready to post, and a two-page media kit you can save as a PDF.

In the conversation, press “Deliver the work” and add links to the post or the files. The brand approves it or asks for changes; with no answer, it’s approved automatically after a week.

Once a collab is complete, you and the brand each leave a review. Neither of you sees the other’s until you’ve both written one, or two weeks have passed; then both appear together, yours on their page and theirs on yours.

Brands post what they’re looking for, and you apply with a short pitch. The ones that fit your page are at the top of Campaigns. If a brand picks you, a conversation opens in Deals.

Nothing today. Collab is free for creators and brands, and you agree payment directly with the brand. When payments through Collab open, there’ll be a 10% fee on money a brand pays you through Collab, and still none on money paid directly. The first 200 creators to go live are founding creators and pay no fee for their first 12 months. See pricing.

Pause it from Studio; it comes back exactly as it was. To delete your account and everything in it, go to Settings.

No. Write your request on the creator’s page and confirm your email with a 6-digit code when you send it. That’s it.

By email, as soon as the creator answers. Reply to that email to keep talking; it reaches them through Collab.

A request stays open for 14 days. If there’s no answer by then, it closes and we tell you, so you can ask someone else.

Yes: post a campaign from your brand’s Campaigns. Creators who fit apply with a pitch, and you hire the ones you like. To keep track of creators you find, save them to a list from their page.

When the creator delivers, ask for changes in the conversation and say what should change. They deliver again. Approve it when you’re happy; with no answer, it’s approved automatically after a week.

You agree them directly with the creator, and pay them directly. Collab doesn’t take payment or a fee today; paying through Collab, with the money held until you approve the work, opens soon. Keep bank details out of the first messages, and be wary of anyone asking you to pay before agreeing what you’ll get. See pricing.

Use “Report” in the conversation’s menu, or write to us below with the topic “Safety”. You can also block them from the same menu.